I am Pengfei Zhao (pronounced PUNG-fay JOW), an assistant professor in communication & AI in the College of Communication and Information at Florida State University. I obtained my Ph.D. from the Department of Communication at Cornell University.
My research focuses on the psychological and socio-technical processes and effects of emerging communication technology, such as social media and artificial intelligence (AI). I develop theory-driven and evidence-based interventions to reduce online harms, promote prosocial behaviors, and improve digital literacy. My current research spans three key themes: 1) understanding how moral behaviors from humans and AI shape community norms and dynamics in digital spaces, 2) advancing human–AI interaction for supportive communication and prosocial behaviors, and 3) examining the longitudinal effects of human-AI interaction on well-being.
My work has been published in interdisciplinary peer-reviewed journals, including PNAS Nexus, Journal of Computer-Mediated Communication, Current Opinion in Psychology, Computers in Human Behavior, Review of Education Research, and Journal of Adolescent Health.
Methodologically, I primarily employ quantitative methods, including web-based behavioral experiments and longitudinal panel surveys, to draw causal inferences for my research. I also integrate computational techniques, such as web programming, machine learning, and natural language processing, into my research as complementary approaches.
I’m always excited to connect with thoughtful collaborators who share similar research interests. If anything here interests you, let’s get in touch!
Featured Publications
Zhao, P., Bazarova, N. N., Bae, I., Hui, W., Kizilcec, R., & Margolin, D. (2025). Restorative justice appeals trump retributive vigilance on social media. PNAS Nexus, 4, pgaf255. [Link] [PDF]
Zhao, P., Bazarova, N. N., DiFranzo, D., Hui, W., Kizilcec, R., & Margolin, D. (2024). Standing up to problematic content on social media: Which objection strategies draw the audience’s approval? Journal of Computer-Mediated Communication, 29(1), 1-13. [Link] [PDF]
Zhao, P., Bazarova, N. N., & Valle, N. (2023). Digital parenting divides: The role of parental capital and digital parenting readiness in parental social media mediation. Journal of Computer-Mediated Communication, 28(5), 1-13. [Link] [PDF]
Methods & Data Analytics
News and Updates
Experiments with programming-based simulated platforms/webpages
Behavioral data collection and analyses
Longitudinal panel survey
Supervised machine learning
Mixed-effects/multilevel modeling
Structural equation modeling
[Apr 16, 2026] Received a seed grant from FSU Wellness Communication Research Center to support my work on the longitudinal effects of human-AI interaction!
[Apr 3, 2026] Gave a talk at the doctoral colloquium in the School of Communication on my recent research on AI and Morality.
[Feb 6, 2026] Received First-Year Assistant Professor (FYAP) grant ($20,000) to support my work on AI for social support!
[Jan 14, 2026] My co-authored paper on "How evidence type shapes community endorsement of misleading vaccine content and counterspeech" has been accepted for the ICA 76th Annual Conference.
[Sep 12, 2025] Our new paper, “Restorative justice appeals trump retributive vigilance on social media,” is now published in PNAS Nexus!
[July 17, 2025] My co-authored paper, "Interplay of Harassment and Objection against Harassment Online Community," has been accepted for the NCA 111th Annual Conference.
[May 16, 2025] I successfully defended my dissertation and officially became a Ph.D.! Huge thanks to my committee—Natalie Bazarova, Drew Margolin, Lee Humphreys, and Qi Wang—for their incredible support and guidance!
[Dec 10, 2024] I accepted a job offer as a tenure-track assistant professor at Florida State University!
[Nov 1, 2024] Submitted two co-authored papers to ICA 2025! Fingers crossed!