Research

My research centers on the socio-technical, psychological, and interpersonal processes in communication technology (e.g., social media, AI and algorithms, smartphones). Specifically, my past and ongoing research address several key topics: 1) generative AI and healthy information environment, 2) online harm/toxicity intervention, 3) digital divides and literacy, 4) online privacy, relationships, and social support, and 5) technology, well-being, and mental health. My recent work focuses on moderating and intervening in online toxicity/hate/harassment from both bottom-up and top-down perspectives, relying on AI (artificial intelligence) capabilities and community efforts. You can also access my research on Google Scholar.